LOGIC Elec. & Telecom Solution for Retail & Distribution Industry


ERP Solution for Electronics, White Goods, Home Appliances and Mobile & Accessories

Businesses in the home appliance, Electricals & Telecom industry, from manufacturing to distribution, are all feeling the effects of the new realities of the global economy. In addition to innovation and new product management combined with shorter product life cycles, manufacturers must be on top of government and industry regulations, tight supply chain management and more. Retailers need to successfully manage various payment options and credit scenarios for both suppliers and customers, enable marketing campaigns and customer loyalty schemes and manage stocks and deliveries.

Logic ERP offers you a proven solution to increase productivity and profitability and meet the growing demands of this industry. Logic ERP will help you manage vendors and subcontractors, track and maintain procurement, operations and material management. Business Process Management features allow you to set up rules and conditions, and to receive alerts or notifications when certain conditions are met. The Warehouse Management System will enable you to find the components you need and deliver items in the most timely and efficient manner possible. Every aspect of your business can be interconnected with the Logic ERP system, including purchase planning and requisitions, production control, delivery schedules and shipments, contracts and billing. Manufacturing operations, finances and administration can be unified within the same program, providing consolidated information for quicker and more accurate analysis, and more efficient processes.


Benefits - By Verticals

  • Serial No or IEMIE No tracking.
  • Warranty and service agreement management.
  • Call center.
  • Technician assignment, scheduling and routing.
  • Service call subcontracting and compensation management.
  • Service Centre or Repair Centre inventory management of spare Items and tools.
  • Incentive campaigns, special offers and bonuses.
  • Inventory allocation to customer orders.
  • Order down payments and layaway (lay-by) management.
  • Reseller and agent quotas and compensation.
  • Price quote and confirmation management.
  • Campaign pricing engine with discount hierarchy.
  • Advanced marketing and event management.

Benefits - By Industry

Retail

  • Display stock retailing

    The sale-able stock available at outlet level and customer select the piece and with tender of payment can go with the product.

    Whereas home appliance, at shop level have only have display item, but the dispatch will be from warehouse or delivery centers.

  • Payment Collection at the time of order entry at POS

    Once customer select the product at POS, can pay full or partial at the same POS or other POS nearest/convenient to the customer. Once the full payment received the order will be allocated to warehouse /Dc for Delivery Route Plan or dispatch.

  • Special Price Approval at the time of Order entry

    In general home appliance or electrical or electronic product get comparison across nearest competitor’s POS. Retailer can bill the item with some discount but the discounting approval lies with higher authority. Logic ERP facilities the retailers with the features of approval alerts or escalation as per the range defined to superiors.

    For example store manager can approval 25%, where as retail head can approve with 35% but the director has the right to provide the discount whatever he can.

    Logic ERP escalate the pending and un confirmed order entered by executive to respective hierarchy for the approval and once it’s approved then can be planned to allocate to warehouse/DC.

  • Remote Approval through Email

    The escalated or pending order need to be approved that displayed at respected authority coming through the email. The authority can also approved the order and it the approved order intimated to retail stores through EDI automatically.

  • Composite Item tracking and auto display at all transaction.

    Some item which is integral part of the main item like Air condition has both indoor and outdoor units. Hence the outdoor unit is known as composite part.

    Logic ERP provides a power features which remind for the composite item at the time of any transactional documents like purchase order, Goods Receive Note, sales order and delivery Challan.

  • Buy back Item Tracking

    Retailers usually get return of old or old version of item in exchange of new items.

    Once the buyback item linked to any order , it attracts some value deduction as well as the buyback item need to be picked up by the delivery man who deliver the new purchase item at door step.

    Logic ERP equipped the retailers with all the functionalities needed to track and mange the buyback items including delivery or non delivery of item and it’s financial implication on accounts and collection.

  • Financing facilities for payment at billing

    Usually home appliance or high value electrical item has the facilities of financing by bankers. The bankers sitting at the POS facilitates the customers with their financing services.

    Logic ERP Infact provides a strong and best class features to handle the services.

  • Repair and Replacement facility

    Logic ERP extends a module termed as repair and replacement provide the functionalities like

    • Service order, the repair order of customers with main item as well as parts.
    • Problem Diagnosis, technician can diagnosis the problem of order received and concluded with repair of problem or replacement of parts.
    • Commercial confirmation, the technician can get confirmation from customers through email or SMS.
    • Workshop, the assemble module to handle all such activities of consumables or service cost.
    • Service bill, the last document where the customer collect the product with exchange of the bill and payment.

Wholesale & Distribution

  • Safety Stock Calculation Based On Material Usage

    The Issue:>

    In factories that process a large quantity of Items, it is too difficult to maintain the various levels of safety stock manually. The solution described here allows you to calculate safety stock for each Item in a controlled automatic manner. The calculation is performed on the basis of actual material usage during a defined period, and includes the possibility of adding coefficients or manually revising recommended quantities.

    The Solution:

    Logic ERP provides a form that displays the usage of raw materials during the desired period, and recommends the appropriate level of safety stock on the basis of this data, as well as various coefficients. Usage data are taken from issues to the plant floor, warehouse transfers and customer sales.

    You can manually revise the recommended safety stock after approving the results displayed in the form. You can also perform a general update of the safety stock on the basis of the form data.

  • Billing Customers for an Order before Shipping

    Billing customers on the basis of a sales order, before goods are shipped, while checking the customer's current credit balance

    To bill a customer for an order prior to shipment, while checking the current credit balance, in a manner that allows you to later open a customer shipment document linked to the sales order:

    • Open a multi-shipment invoice and link it to the sales order. The order remains open and the usage of customer credit is transferred from the order to the invoice.
    • Open a customer shipment document for the customer to a consignment warehouse, on the basis of the order. The order is closed, and the shipment does not use the customer's credit, since it is recorded to a consignment warehouse. This allows you to easily track the goods that were "shipped" but not supplied to the customer, according to the contents of the consignment warehouse. It also prevents any duplication in the balance sheet - both for the customer debit and for inventory - since the consignment warehouse is not flagged for inventory valuation.
    • After payment is received from the customer, open a second customer shipment document based on the first. This document, which will not be flagged as billable, transfers the goods from the consignment warehouse to the customer.
  • Supporting an OEM's End Customers

    Supporting an OEM's End Customers, When They Are Not Defined as Customers in the System. If a certain dealer purchases from the company and resells to end customers that are not company customers:

    • Open a customer record for the dealer.
    • Define each end customer that purchases from the dealer as a contact for that dealer.
    • Open service contracts in the dealer's name, and specify the end user as the dealer's contact for service calls.
  • Selling to Chain Stores

    Using the electronic data interchange (EDI) module, you can maintain a continuous dialogue with branches of a chain store. A set of interfaces have been developed based on standard requirements of retail chains. The module enables you to manage separate Item numbers and packing units for your own company and for the chain branches.

  • Delivery Scheduling to Chain Stores / Customers Using a Fleet / Truck / Van

    Logic ERP's Delivery Scheduling module enables you to:

    • Set up distribution routes and arrange order delivery by date and route.
    • Manage a fleet of vehicles, defining weight and volume capacity.
    • Automatically assign vehicles by date and distribution route, controlling for weight/volume limitations.
    • Prepare order pick lists according to distribution route.
    • Produce sales invoices and shipping documents per distribution route.
  • Selling an Assortment of Items as a Single Unit

    Logic ERP enables you to define product assemblies that include different quantities of assorted products in various combinations. The list of products can be transferred automatically from one sales document to the next (price quote, order, packing slip, and shipping document), and quantities adjusted as needed, enabling quick and efficient delivery of the entire product set to the customer.

  • Shipping to One Customer when Billing a Different One

    Receiving Orders & Shipping to One Customer when Billing a Different Customer: For example, an order is received for a certain branch of a firm, while billing is handled by the firm headquarters.

    In Logic ERP, you can define a billing customer for each customer when opening customer accounts in Financials. You can also assign a billing customer for a specific invoice.

  • Customer Bonuses

    The bonus system in Logic ERP enables you to offer customers bonus Items when they order a certain quantity of a specific Item or Items belonging to the same Item family. There are two types of bonuses:

    • Regular bonuses are given upon purchase of a certain Item by some or all customers.
    • Special bonuses are defined for specific customers and are given to those customers only.

    You can define progressive bonuses based on quantity purchased, so as to increase the customers' incentive to purchase large quantities.

    Automatic Scheduling of Item Delivery via Distribution Routes: Logic ERP includes a program for automatic assignment of sales orders to distribution routes. The Schedule Deliveries program assigns sales orders to distribution routes based on the order supply date, delivery routing, delivery days defined for the customer, and the company's working hours. For an order to be included by the Schedule Deliveries program, it must have a status flagged in the Schedule Deliveries column of the Statuses for Orders form.

  • MRP

    Material Requirements Planning (MRP) for Distributors enables the planning of required issues for sales orders and forecast orders (without addressing BOMs or production/assembly operations of any kind).

    Such planning "explodes" requirements for the assembled product to the next level down in the BOM. For instance, it will generate purchase requisitions for the component Items of a bicycle.

  • Warehouse Management System (WMS)

    This module supports optimization of the three basic operations of warehouse management:

    • Directed Picking
    • Directed Replenishment
    • Directed Putaway

    These are all subject to constraints defined in advance by the warehouse manager.

    You can also use this module to plan other routine warehouse tasks, such as inventory count, return to vendor, warehouse transfer, etc. For each warehouse operation recorded in this module, an appropriate inventory transaction document (e.g., shipping, sales invoice, or warehouse transfer document) is created, using built-in programs.

    The module interfaces with automated data collection (ADC) systems, and supports input of inventory data via handheld devices and other data collection tools.

  • Managing Special Offers for Your Customers

    Logic ERP's Special Offers module enables users to offer incentives to customers that purchase a designated amount of goods within a defined period.

    In the first stage, you assign a name, start and end dates, and Logic ERP to the offer (i.e., if two offers are defined for the same Item or Item family, the offer Logic ERP determines which one will be attached first to invoiced sales when the campaign is over). Later on, you can define a target quantity for the Item, which the customer must purchase in order to be eligible for offer benefits. Alternatively, you can define a target sum; customers who purchase target Items equaling this sum during the defined offer period will be eligible for benefits.

    Customer compensation can be according to any one of the following models:

    • Offered Products: Select a Item number and quantity to which the customer will be entitled if they meet the offer target.
    • Credit in Percentage of total purchases during the offer period: Determine the credit % which the customer will receive.
    • Fixed Monetary Credit for purchases made during the offer period: Indicate the amount of credit which the customer will receive.
  • Maintaining Item Inventory for a Service Technician

    Logic ERP enables you to link a warehouse to each technician. When the technician's "warehouse" (usually his/her truck) takes Items from the company warehouse or issues Items to the customer's warehouse, inventory transactions are created to or from the technician's warehouse.

  • Sales Forecasts (Targets) for Sales Reps

    Logic ERP's Sales Forecast module enables you to create annual forecasts for internal and external sales reps. Forecasts can be defined in terms of monthly sales, and broken down by Item family or individual Item, including quantitative data. There is also the option of defining forecasts for specific customers. You can perform continuous tracking of actual versus forecasted performance and of the degree to which targets are met by each sales rep, and create updated forecasts for the remainder of the sales period.

  • Branch Management in Logic ERP

    Logic ERP enables you to define and manage the company's branches. Each branch can be linked to an area, enabling sales analysis by branch and by area. Each branch can be linked to the branch warehouse, and its inventory can be managed by the desired inventory levels, as defined for the branch.

    Each employee is linked to the branch in which they work. Document numbering can be defined separately for each branch.

    You can produce reports summarizing sales by branch (at the order, shipping document, or invoice level), determine separate numbering patterns for each branch's documents, and attach a separate logo to printed documents for each branch.

    System & access can be limited by user branch, so that each user can access only data related to their own branch or to other branches for which they have been given privileges.

  • Managing Special Offers for Your Customers

    LOGIC ERP's Special Offers module enables users to offer incentives to customers that purchase a designated amount of goods within a defined period.

    In the first stage, you assign a name, start and end dates, and LOGIC ERP to the offer (i.e., if two offers are defined for the same item or item family, the offer LOGIC ERP determines which one will be attached first to invoiced sales when the campaign is over). Later on, you can define a target quantity for the part, which the customer must purchase in order to be eligible for offer benefits.

    Alternatively, you can define a target sum; customers who purchase target items equalling this sum during the defined offer period will be eligible for benefits.

    Customer compensation can be according to any one of the following models:

    • Offered Products: Select a item and quantity to which the customer will be entitled if they meet the offer target.
    • Credit in Percentage of total purchases during the offer period: Determine the credit % which the customer will receive.
    • Fixed Monetary Credit for purchases made during the offer period: Indicate the amount of credit which the customer will receive.
  • Consignment Warehouse Replenishment

    Logic ERP's Replenish Consignment Warehouses program calculates current and projected inventory levels in consignment warehouses and determines the quantities of each part that are needed to replenish the supply, according to a set of inventory parameters defined by the user. Furthermore, the program can be set up to open the necessary orders automatically.

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